Branding

Posted: 8th March 2012 by Donna in Food for Thought
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What if your bar/restaurant was a person, how would it describe itself? If your answers aren’t rolling off the tip of your tongue you have branding issues. Here are six things you can do to build a strong branding.

  1. What makes you different? Look toward your competition and then ask yourself what you offer that they don’t. Paradise Bakery offers a homemade cookie with every meal. Jason’s offers a self serve ice cream cone bar.
  2. Consumer Benefits. What are the differences that will benefit your customers their eyes? Think about the experiences they will have at your bar/restaurant. What do you offer? Sports Bars may offer Pool or off track betting or how about a game of corn toss. It’s the interaction that is taking place other than sitting alone at the bar watching the game. The key is to show the experience all this will deliver.
  3. Be authentic. If you have been around for awhile and are known for breakfast and lunch with reasonable prices don’t suddenly open for dinner serving upscale pricey meals. It would be totally out of character and won’t work.
  4. But don’t be afraid to adjust and make changes. Look at your item usage sales. If you’re not selling a certain product ask yourself why and make adjustments. Make it better or dump it. Menus need to be updated every 6-9 months. It’s called keeping it fresh, keeping it exciting. Daily specials are a great way to test out new items.
  5. Target your audience. What are the demographics in your area. If you don’t know the answer you could be in trouble or just plain lucky. Find out ad identifying specific needs you can fill within them.
  6. One single message. A good brand positions itself by focusing on a single well-told story/message. Keep it simple and drive it home.

St Patty’s Day

Posted: 7th March 2012 by Donna in Food for Thought
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St Patty’s Day

A day for green drinks and wearing of the green.

It’s the middle of March and even those without a drop of Irish blood can be Irish for the day. Make some green beer, everyone can have green beer by simply adding a drop of food coloring to your beer.  If beer isn’t your thing try making some drinks using green liqueurs like minty green crème de menthe, Chartreuse, Midori or Apple Pucker.

May your pockets be heavy and your hear be light, May good luck pursue you each day and night.

DRINKS

Appletini
Skyy Vodka
White Cranberry Juice
Sour Apple Schnapps

Emerald Isle Martini
Gin
Hold the vermouth
Add a slash of green creme de menthe
Few drops of bitters

Green Goblin
Equal Parts, Peach Schnapps, Vodka, Coconut Rum, Green Apple Schnapps
Splash Sweet and Sour Mix, ice & Shake

Irish Coffee
A hot cup of coffee mixed with equal parts of Kahlua and Irish Cream

Leprechaun
Midori Melon
Vodka
Sweet & Sour
Sprite

Pot-o-Gold
Banana liqueur
Apple Barrel Schnapps
Ginger Brandy
Apple juice

Irish Kiss
Bushmills Whiskey
Peach Schnapps
Orange Juice
Ginger Ale

Shamrock
Equal parts of Crème de Menthe, Crème de Cacao and Irish Cream

Peppermint Patty
Equal parts of dark Crème de Cacao, Kahula and Peppermint Schnapps

Irish Monkey
Equal parts of Crème de Bananas and Irish Cream

4-Leaf Clover
Equal parts of dark Crème de Menthe, white Crème de Cacao, topped with Half and Half

Irish Frog
Equal parts layered of Midori and Baileys Irish Cream

Spring Training Cactus League

Posted: 29th February 2012 by Donna in Food for Thought
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http://www.cactusleague.com/c_map.php

Cactus League Schedule

Play Ball

Welcome back baseball fans, Arizona is ready to “Play Ball.”

The stadiums offers a variety of things to eat, but there’s just so much stadium food a person can take. With thousands of  restaurants to choose from, dining in Arizona can be a food-lover’s paradise.

Create A Successful Super Bowl Party

Posted: 26th January 2011 by Donna in Food for Thought
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Great tips for having a successful super bowl party. Get the word out now that you are having this great party. The longer you have to promote the better the response. Tell everyone that walks in the door until the day of the party. Get those table tents and posters hung. As with any promotion you need plenty of time to promote it. Have your staff wear buttons, put messages on the POS receipts. Post video on your social network.

1. Show team pride. Dress the part and decorate the joint!

2. Four quarters to feast. Plan your specials in quarters and don’t forget to include food items.

3. Corral the grub. Setup an easy access to a beer tub or sandwich bar.

4. Hydrate the fans. Have plenty of ice cold beer flowing.

5. Bring the party to others. Encourage people to capture video and photos that can be uploaded to social network sites to share the fun with friends.

6. Prepare a special menu. Be creative and make it feel like a game program. For this special day create specials around both team favorites. Let customers take them home a souvenirs.

7. Train the Staff, Know the game. Make sure your staff is up to speed on the game and its players. Quiz them before they hit the floor offer staff incentives as well.

8. Safety first. When drinking, always make sure there are designated drivers among your guests,  retain a shuttle service for safe rides home.

9. Raffle Ticket Prizes. Make a MVP ball: Buy a football and markers and ask everyone at the party to sign it. Then, present to the winning ticket holder at the end of the game with a “Most Valuable Customer” award.

Tips for holiday gift cards

Posted: 8th December 2010 by Donna in Food for Thought

New rules on gift cards that took effect in August have the potential to boost gift card sales this holiday season.
Gift cards bought starting August 22, 2010, balances can’t expire for at least five years from the date of purchase, or from the last date additional money was loaded onto the card. If the physical card expires before then, you just need to get the balance transferred to a replacement card at no cost. To read more go to…
http://online.wsj.com/article/SB128243226533529985.html

1. Make sure your customers are aware of the new rules. Develop signage and collateral that details how the new rules affect consumers. This new law requires disclosure of the new rules on gift cards and gift certificates manufactured on or after August 22, 2010. For gift cards produced prior to April 1, 2010, the effective date of the disclosures is not until January 31, 2011. Check with your credit card processor for this information.

2. Order cards and carriers for all occasions; birthday, anniversary, promotional and holidays.

3. Hand out promotional gift cards to bring in new customers. Distribute preloaded cards to nearby businesses to reach new customers. Amounts like $5 and $10 get them in the door with potential to spend even more.

4. Run a customer rewards promotion. This will entice your customers to come back more often and spend more when they do.

5. Engage your employees by having them upsale gift cards. Give them small rewards that really add up as well for added incentives.

6. Place cards and promotional materials in visible areas of your business, such as near the entrance or at the cash register. Create signage was well on table tents and mini posters in the restrooms.

The Menu Designer can design your cards with your logo, seasonal & creative designs for your cards and card holders. Your credit card processor will create the actual card.

The Menu Designer also can create signage and table tents for you to place around in your establishment.

13 Ways to win regulars

Posted: 25th November 2010 by Donna in Food for Thought

13 Ways to win regulars

#1 VIP them – Regulars influence others to come to your place, so who better to lavish with perks? Pair them with your best staff members, give them plenty of special treats and make sure the mangers stop and chat.

#2 Know them – Collect information on their likes and dislikes, where they are from, what they do, where they vacation, how old their kids are, etc. – any information that can be used to personalize service and build relationships.

#3 Hire cultivators – Look beyond basic service capabilities and personality traits when assessing job applicants to include memory skills. “You want people who have a good memory for faces, names, little details” Simon says. “When guest are treated like regulars, they start to think of themselves as regulars and the bond is strengthened.”

#4 Do a newsletter – It’s an easy way to reach guest who;ve been in your restaurant or on your web site. Collect business cards, do check stuffers, run contest to gather email addresses and make sure your regulars are signed up. Use the newsletter to publicize menu specials, insider information, special events or special deals for regulars.

#5 Hit them early – Go the extra mile before even starting to provide regular service. This is doing something really nice and really positive that we can surprise customers with before they get into the meat of their experience with us. It could be a gift of an appetizer before their meal. It could be a box of brownies delivered to a catering client’s office a few days before the actual order with a note thanking them for their order. Being pre-emptive surprises, gets people talking and sets a positive tone for the experience to come. It also increases the odds of them coming back.

#6 Hit them late – On the flip side, initialing an additional interaction with a guest long after they were expecting you to do anything is a great way to cultivate regulars, Simon says. Sending a thank-you notice to the regular customer a few weeks after they came in for an anniversary or a birthday. Little time-lapsed extra miles like these can have a huge influence on making a customer into a solid promoter for life.

#7 Feature secret specials – Regulars love feeling like they’re insiders. One way to help them fell that way is to tell the about unadvertised specials that only your best customers know about. Have some things that only those who come in often or whose servers let them in on.

#8 Set aside freebies – Distributors often have deals like buy a case of wine and get three bottles free. Put those bottles aside and when regulars come in with something to celebrate pour them a free drink from that stock.  Distributors often have give-aways like T-shirts and hats. Collect them and then have a special night to give them to your best customers.

#9 Follow up – Do what you commit to do as part of providing good service, but take it a step further. Email or call to make sure a promised gift card arrived, go back and check to make sure that re-made item was actually delivered.

#10 Use social media – In addition to diligently responding to positive and negative comments, monitor your social media accounts for other opportunities, as well. For instance, a Facebook fan who posts that she;s bringing her wedding party in for dinner soon provides an opportunity to reach out to her, find out when they’re coming in and do something special. Free dessert or a champagne toast is a simple gesture and afterward the happy customer will make a happy post.

#11 Support their causes – When budgeting charitable contributions for the year, find out where our regulars would like the money to go.

#12 Think beyond locals – Out of town regulars who come in just once or twice a year deserve regular treatment too. They come to the annual convention, spring training, snow birds, vacation. Keeping a “sign our book diary” near the hostess stand give them an opportunity to be hear and responded too once they leave.

#13 Make a strong last impression – A nice extra mile at the end of an interaction makes a powerful last impression, one that can create a feeling that usually lasts far longer than the actual encounter itself. Maybe you walk them to the door and hold it open, refill a togo cup with fresh coffee for the drive home even any hand written note in a togo order that say who packed it and if you are missing anything to call them personally. These are small but really positive ways to end interactions in ways that will keep moving people along the road to being regulars.

I’M YOUR FAN

Posted: 24th November 2010 by Donna in Uncategorized

Why Facebook users join fan pages.

41% – To let my friends know what products I support

37% To received coupons and discount offers

35% To stay current on available new products

31% To learn more about the company/organization

28% To meet with people who have interests similar to mine

www.themenudesigner.com

THE FOOD-BORNE 10

Posted: 24th November 2010 by Donna in Uncategorized

With recent food-borne illness outbreaks linked to alfalfa sprouts and romaine lettuce, the Center for Science in the Public Interest has re-released its list of what the group calls the top 10 riskiest food regulated by the FDA, based on cases of illness reported to the Centers for Disease Control and Prevention. According to the report, these foods account for nearly 40% of all food-borne outbreaks since 1990. The nearly 50,000 reported illnesses ranged from temporary gastrointestinal distress to long-term disability and death. However, since most illnesses aren’t reported to the proper authorities, the report states that “the outbreaks included here represent only the tip of the iceberg.”

  1. Leafy greens: 363 outbreaks involving 13,568 reported cases of illness.
  2. Eggs: 352 outbreaks involving 11,163 reported cases of illness.
  3. Tuna: 268 outbreaks involving 2341 reported cases of illness.
  4. Oysters 132 outbreaks involving 3409 reported cases of illness.
  5. Potatoes: 108 outbreaks involving 3659 reported cases of illness.
  6. Cheese: 83 outbreaks involving 2761 reported cases of illness.
  7. Ice Cream: 74 outbreaks involving 2594 reported cases of illness.
  8. Tomatoes: 31outbreaks involving 3292 reported cases of illness.
  9. Sprouts: 31 outbreaks involving 2022 reported cases of illness.
  10. Berries: 25 outbreaks involving 3397 reported cases of illness.

Getting hot food cold fast

Posted: 24th November 2010 by Donna in Food for Thought

Getting hold foods cold, quickly

You’ve got options when it comes to choosing a method for rapid cooling. Depending on your operation and the food that you are cooling, you’re sure to find something here that works.

• For solid foods like large roasts, turkey or other big items, the best way to speed up the cooling process is to cut these large items into smaller pieces before placing them in refrigeration.

•For soups, sauces and stews you can also divide the food up. Pouring these foods into shallow containers only a couple of inches deep will increase the surface area and promote rapid cooling.

• The most common method is an ice bath. The ice water bath can be in a clean sanitizer prep sink or in a large container. Place the hot food into the ice container in the ice bath, stirring the food frequently to help drive down the temperature. Use lots of ice, adding more as needed to keep the ice bath cold.

• Use a specialized tool such as an ice want to cool liquid foods. The ice wand is a hollow container that you fill with water and freeze. Once frozen submerge the frozen wand into the hot food to cool from the inside out. Ice wands are available from restaurant supply companies.

• There are also specialized mechanical united called blast chillers or blast freezers that use high speed fans and very cold air for rapid cooling. These work quite well, especially if you have a large quantity of food to cool down, but they are large in size and can be costly.

Information in this article was obtained from Foodhandlers.com

Facebook & Website

Posted: 11th November 2010 by Donna in Uncategorized

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